PAYMENT METHODS
We accept the following payment methods:
- MasterCard
- VISA
- American Express
- PayPal
Please note that we cannot accept any payment methods not specified above. If you try to pay by any other methods, we will not be liable for your loss of payment or any other damages caused by your action.
CREDIT CARD VERIFICATION NUMBER
To maintain your own security and prevent fraud, you will be asked to enter your Card Verification Number (CVV) when paying with credit card. You can find the 3 digit number on the back of your credit card. It generally appears to the right of your credit card number.
PAYMENT PROCESSING
When your order and data have been verified and your ordered products leave our stock for shipping, the payment will be deducted from your account. Please note that your billing address must be entered exactly as it appears on your bank statement.
PRICES & TAXES
All prices on products, shipping charges and other services include VAT.
The shipping charge is added per order. Please go to "Shipping Charges" for details concerning the charges. We will always inform you of the total price, including all taxes and other costs such as fees and possible delivery costs.
The prices displayed on the Website are those that apply at the time of purchase. The prices may be subject to change without notice, but changes will not affect orders which we have accepted. We endeavour to avoid information errors, but please note that pricing errors, spelling errors and other errors or mistakes can occur from time to time.
We will verify prices as part of our confirmation procedures. If the correct price is less than our stated price, the lesser amount will be charged to you. If the correct price is higher than the price stated on our Website, we will attempt to contact you. If we are unable to contact you, we will reject your offer and notify you by e-mail.
YOUR PACK SHIPMENT
Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
In cases of customized pieces, we will contact you to arrange the delivery date.